This Privacy Policy describes how padzgaming.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site, in accordance with UK GDPR and the Data Protection Act 2018.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can identify an individual as “Personal Information”.
Device information
- Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, pages viewed, search terms, and interaction with the Site.
- Purpose of collection: to operate and improve the Site and analyse usage.
- Source of collection: automatically via cookies, log files, tags, and similar technologies.
- Disclosure: shared with our platform provider Shopify.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment details, email address, and phone number.
- Purpose of collection: to process and fulfil orders, handle payments, arrange delivery, communicate with you, and prevent fraud.
- Source of collection: collected directly from you.
- Disclosure: shared with Shopify, payment providers (e.g. PayPal), and delivery providers including DPD, Royal Mail, FedEx, DHL.
Customer support information
- Examples of Personal Information collected: name, email, phone number, postal address.
- Purpose of collection: to provide support and assist with orders.
- Source of collection: collected from you.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.
Sharing Personal Information
We share Personal Information with service providers to operate our business and fulfil orders. This includes Shopify and other service providers. We may also disclose information where required by law.
Behavioural Advertising
We may use your Personal Information to provide relevant advertising. For example, we use Google Analytics to understand how customers use the Site.
Using Personal Information
We use Personal Information to provide and improve our services, process transactions, deliver orders, and communicate with you.
Lawful Basis
Under UK GDPR, we process Personal Information based on:
- Performance of a contract
- Legal obligations
- Legitimate interests
- Consent (where applicable)
Retention
We retain Personal Information only as long as necessary for business and legal purposes.
Automated Decision-Making
We do not carry out automated decision-making with legal or significant effects. Shopify may use limited automated systems to prevent fraud.
Your Rights
You have the right to access, correct, or delete your Personal Information, restrict or object to processing, and request data portability.
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk
Cookies
We use cookies and similar technologies to operate the Site and improve user experience. Cookies may store preferences and usage data.
Do Not Track
We do not respond to “Do Not Track” signals.
Microsoft Clarity
We use Microsoft Clarity to analyse user behaviour and improve our services. By using the Site, you agree to this processing.
Changes
We may update this Privacy Policy from time to time.
Contact
If you have any questions or wish to exercise your rights, please contact us:
Email: support@padzgaming.co.uk
Data Protection Officer: WHB Services
Last updated: 2026